Privacy Policy

Hawthorne Mason provides project origination, client consultation, contractor introduction, coordination, and project reporting services for residential and commercial projects. Hawthorne Mason is a Brookmont Capital Ventures company. Hawthorne Mason and Brookmont Capital Ventures LLC are under common ownership and are separate legal entities. In this policy, “Hawthorne Mason,” “we,” “us,” and “our” refer to Hawthorne Mason.

Information you give us. When you submit a project inquiry, book a consultation, or contact us, we collect:

• Contact details: your name, email address, phone number, and, if you provide it, your organization.
• Project details: the type of project, a description, the property address or location, the property’s status, your role in decisions, budget range, anticipated timing, and readiness.
• Your preferences: how and when you would like to be contacted, and how you heard about us.
• Your consents: whether you agreed to our privacy notice, to appointment-related text messages, and to an introduction to our construction partner, along with the date and wording of each consent.
• Scheduling details when you book a consultation, and the content of messages you send us.

Information collected automatically. When you use our website we receive limited technical information:

• Your IP address and browser type. We keep your IP address only in an irreversibly scrambled (hashed) form, which we use to prevent spam and abuse and to record when consents were given.
• Aggregate statistics about how our pages are used, collected without cookies and without identifying you.
• Campaign information included in the link you followed to our site (for example, which advertisement or newsletter it came from).

We do not ask for, and ask you not to submit, sensitive information such as Social Security numbers, financial account numbers, or health information.

• To respond to your inquiry, review your project, and prepare for and hold your consultation.
• To schedule consultations and send related communications, including your confirmation, a reminder if you have not yet booked, and appointment details.
• To assess how we can best help with your project and to prioritize follow-up.
• To introduce you to GridStone, our independent construction contractor, only if you have authorized it.
• To operate, secure, and improve our website and services, and to prevent fraud, spam, and abuse.
• To keep records of your consents and to comply with legal obligations.

We do not use your personal information to train artificial intelligence models, and we do not make decisions about you that produce legal or similarly significant effects based solely on automated processing.

If you opt in, we may send appointment-related text messages to the number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent to receive text messages is not a condition of using our services.

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with, sold, rented, or transferred to any third party.

We share personal information only as described here:

• Service providers. Companies that host our website and data, deliver our email, manage our client records, schedule appointments, and support video meetings and internal communications. They may use your information only to provide services to us, under obligations to protect it.
• Our affiliate. Brookmont Capital Ventures LLC, which is under common ownership with Hawthorne Mason, may provide administrative and operational support. Any information it handles for us remains subject to this policy, and it may not use it for its own marketing without your consent.
• GridStone, with your authorization. If you authorize an introduction, we may share a summary of your project and your contact details with GridStone. Files are shared only with your further approval. You may withdraw this authorization at any time.
• Legal and safety reasons. When required by law or legal process, or when needed to protect the rights, property, or safety of Hawthorne Mason, our clients, or others.
• Business transfers.In connection with a merger, acquisition, financing, or sale of assets, subject to this policy’s protections.

We do not sell personal information, we do not share it for cross-context behavioral advertising, and we do not use it for targeted advertising.

We do not use advertising cookies or cross-site tracking. Our website analytics are aggregate and do not use cookies to identify or follow you. Any cookies our site sets are limited to what is needed for it to function.

Because we do not track visitors across other websites, we treat “Do Not Track” and Global Privacy Control (GPC) signals as requests to opt out of the sale or sharing of personal information and honor them. We do not sell or share personal information in any case.

We keep personal information for as long as reasonably necessary for the purposes described in this policy, including responding to your inquiry, carrying out any engagement, maintaining business records, resolving disputes, and meeting legal obligations. When it is no longer needed, we delete it or de-identify it. You may ask us to delete your information at any time, as described below.

We use reasonable administrative, technical, and physical safeguards appropriate to the information we hold, including encryption in transit and access limited to the personnel who need it to serve you. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Regardless of where you live, you may ask us to:

• Confirm whether we process your personal information and give you access to it.
• Correct information that is inaccurate.
• Delete your information.
• Provide your information in a portable format.
• Stop text messages (reply STOP) or emails, or withdraw your authorization to share with our construction partner.
• Opt out of any sale, sharing, or targeted advertising (we do not engage in these).

To make a request, email team@hawthornemason.comwith “Privacy request” in the subject line. We will verify your request using information we already hold, such as your email address and inquiry reference, and respond within 45 days (or tell you if we need more time, as the law allows). You may use an authorized agent; we may ask for proof of their authority. We will not treat you differently for exercising these rights.

Appeals. If we decline your request, you may appeal by replying to our decision or emailing team@hawthornemason.comwith “Privacy appeal” in the subject line. We will respond within 60 days. If you disagree with the outcome, you may contact the attorney general of your state.

Our website and services are intended for adults and are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

When you book a consultation, you use a scheduling page operated by a service provider, and video consultations take place on a third-party meeting platform. Those services may also apply their own privacy terms. This policy does not cover websites or services we do not control.

We may update this policy from time to time. When we do, we will change the effective date above, and for material changes we will provide additional notice as appropriate.

Questions or requests about privacy: team@hawthornemason.com.

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